XGSLab FAQ

If the question is listed...

...find the answer here

1. PURCHASING FAQ
1.1 HOW CAN I HAVE A QUOTE AND PLACE AN ORDER?
1.2 IS XGSLAB AVAILABLE AS ANNUAL SUBSCRIPTION?
1.3 CAN I UPDATE MY LICENSE XGSLAB FROM AN OLD VERSION TO THE LATEST ONE?
1.4 CAN I UPGRADE MY LICENSE XGSLAB TO A HIGHER PRODUCT EDITION?
1.5 WHEN DOES MY XGSLAB LICENSE EXPIRE IF I DON’T RENEW IT?
1.6 WHAT PAYMENT METHODS DO YOU ACCEPT?
1.7 HOW DO I RECEIVE THE INVOICE FOR MY PURCHASE?
1.8 DO YOU ACCEPT PURCHASE ORDERS?
1.9 WHAT CURRENCY DO YOU ACCEPT?
1.10 HOW DO I RENEW MY SUBSCRIPTION OR SUPPORT?

1.11 IS IT POSSIBLE TO AUTO-RENEW THE SUBSCRIPTION?
1.12 ARE TAXES INCLUDED IN THE PRICE?

1.13 ARE THERE SPECIAL OFFERS FOR RESEARCH?

1.14 ARE TRAINING COURSE AVAILABLE FOR XGSLAB?

1.15 CAN I HAVE A WEB BASED PRESENTATION OR A DEMO VERSION?
2. LICENSING FAQ
2.1 HOW IS XGSLAB DELIVERED?
2.2 HOW DO I OBTAIN MY CREDENTIALS FOR DOWNLOAD THE SOFTWARE?
2.3 DOES XGSLAB REQUIRE A PROTECTION KEY?
2.4 DOES XGSLAB CAN BE USED IN REMOTE WAY?
2.5 CAN I ACTIVATE XGSLAB ON A MACHINE THAT WITHOUT AN INTERNET CONNECTION?
2.6 DO YOU COLLECT ANY PERSONAL INFORMATION DURING ACTIVATION?
2.7 CAN I INSTALL XGSLAB ON MORE THAN ONE MACHINE?
2.8 WHAT ARE THE XGSLAB HARDWARE AND SOFTWARE REQUIREMENTS?
2.9 DOES XGSLAB CAN WORKS ON WINDOWS 64 BIT?
2.10 WHAT IS XGSLAB THE WARRANTY PERIOD?
2.11 WHAT CAN I DO IF I NEED A LICENSE FOR AN OLD VERSION OF XGSLAB?
2.12 DOES XGSLAB INCLUDES A SUPPORT AND MAINTENANCE SERVICE?
2.13 HOW ARE BUGS HANDLED AND FIXED?